
Five reasons you need to focus on self pay patients no matter what speciality you are in
Whatever speciality you are in, you should think of your practice as catering for self-pay patients.
Whatever speciality you are in, you should think of your practice as catering for self-pay patients.
It was only after opening my own clinic when I started running my practice more like a business , that I realised the importance of coaching and mentoring. I joined a...
I take a deposit from patients to secure the booking. I used to be against this because if felt a bit ‘hard sell’ but I actually think that patients feel reassured...
It is not enough to be technically proficient. You need to demonstrate to patients how good your practice is by giving good customer service.
I’ve got a few members of staff here at the Clinic. I’ve got a PA, a clinic manager, a front of house manager, a nurse and an IT guy. We are having a bit of a...
Over the last few years, I have gone from doing OK, to doing really badly and now I am doing better than ever. I have been in a really bad place and maybe I was naive, but I...
I was giving a talk at the Royal Society of Medicine last month about how good marketing is all about building relationships and giving good service to patients, which at the...
I have just been to the 2017 BAAPS Conference (British Association of Aesthetic Plastic Surgeons) held at Kensington Olympia every year. I was lucky enough to be on the...
We are looking at revamping our website and have taken on a new web design agency. It is quite a big investment and we interviewed a few before making a decision. Now that we...