7 Yeses To Make A Good First Impression
It is not enough to be technically proficient. You need to demonstrate to patients how good your practice is by giving good customer service.
It is not enough to be technically proficient. You need to demonstrate to patients how good your practice is by giving good customer service.
I have registered for a couple of conferences in the next couple of months (the BAAPS and ISAPS conference in London and CATBBAS in Belgium). These conferences are...
As doctors, we tend to focus on the clinical work and don’t like to think about messy things like our financial figures. …but in private practice, you need to have...
It really helps if you have a focus on what the purpose of your website is. If you think that it is there to showcase the procedures you offer or to demonstrate your training...
I’ve got a few members of staff here at the Clinic. I’ve got a PA, a clinic manager, a front of house manager, a nurse and an IT guy. We are having a bit of a...
Over the last few years, I have gone from doing OK, to doing really badly and now I am doing better than ever. I have been in a really bad place and maybe I was naive, but I...
I am loving Antiques Road Trip at the moment. In case you haven’t seen it, two antiques dealers travel around the country with a budget of £200 and they have to buy...
I was giving a talk at the Royal Society of Medicine last month about how good marketing is all about building relationships and giving good service to patients, which at the...
I’ve heard it said that, if you want to go to the moon, all you need to do is to plan how to get there and how to get back. The trick is to plan both before you leave....